HANDBAG CARE & REPAIR SERVICE
Each bag that leaves our workshop is made with love, time, and fine materials. We work with nappa-finished cowhide, a soft, delicate, and precious leather that requires some care to last for many years.
We know that when you buy a piece like this, it's to be enjoyed, not stored away. That's why we've put together some simple but important recommendations.
steps to follow
Avoid contact with water, perfumes, creams or alcohol .
Napa leather is especially delicate, and light colors can easily absorb stains. Even a touch of makeup or contact with dark clothing can leave a mark.
Always keep it in its cloth bag.
It should be stored away from direct sunlight or heat sources. The water table appreciates shade, dry air, and space to breathe.
Don't overload it.
Although it is well made and durable, it is designed to accompany you lightly.
Clean it with a dry, soft cloth without any products.
No water, soap, or wipes. If it gets stained, it's best to consult a skin specialist before trying anything at home.
Nappa leather is a natural material, which means it may show slight variations in color or marks from use. These are not defects — they are signs of its life.
Each bag is a unique artisanal piece. We do not accept returns for damage resulting from improper use or failure to follow these recommendations.
Thank you for caring for what we have created with so much love.
Care and repair service
We know that over time and with normal use, even the finest bag may need a small touch-up. At our workshop, your piece is made to last for many years thanks to our craftsmanship.
But if your bag suffers a tear, wear and tear damage, or simply needs an adjustment, we offer our exclusive repair service.
After-sales service
Repairs exclusively for our products
This service is a privilege for our customers and the best guarantee that your piece will return to perfect condition.
- Quality repair warranty: All repairs are carried out in our workshop in Ubrique. This ensures your repairs are done with the same expert hands and high-quality materials used to make your original bag.
- Personalized attention: Each damage is studied individually to provide you with the most effective and long-lasting solution.
We want to offer you a fair price tailored to what your bag needs.
- Write to us: Send us a message telling us what is wrong.
- Show the Details: Attach clear photos of the area that needs repair or care.
- Receive your individual quote: We will evaluate the work and send you a no-obligation quote.
To start your Care and Repair request, use any of these methods:
- Email: info@pliegodelarosa.com
- WhatsApp (Direct Chat): +34 696 07 20 06