HANDBAG CARE & REPAIR SERVICE
Each bag that leaves our workshop is made with love, time, and fine materials. We work with nappa-finished cowhide, a soft, delicate, and precious leather that requires some care to last for many years.
We know that when you buy a piece like this, it's to be enjoyed, not stored away. That's why we've put together some simple but important recommendations.
steps to follow
Avoid contact with water, perfumes, creams or alcohol .
Napa leather is especially delicate, and light colors can easily absorb stains. Even a touch of makeup or contact with dark clothing can leave a mark.
Always keep it in its cloth bag.
It should be stored away from direct sunlight or heat sources. The water table appreciates shade, dry air, and space to breathe.
Don't overload it.
Although it is well made and durable, it is designed to accompany you lightly.
Clean it with a dry, soft cloth without any products.
No water, soap, or wipes. If it gets stained, it's best to consult a skin specialist before trying anything at home.
Napa leather is a natural material, which means it may show slight variations in color or marks with use. These are not defects; they are signs of life.
Each bag is a unique, handcrafted piece. We do not accept returns for damage resulting from improper use or failure to follow these recommendations.
Thank you for taking care of what we have created with so much love.
Care and repair service
We know that with time and normal use, even the best handbags may need a little TLC. At our workshop, your piece is crafted to last for many years thanks to our expert artisans.
But if your bag suffers a tear, damage from use or simply needs a tune-up, we offer our exclusive repair service.
Direct repairs at our workshop in Ubrique
This service is a privilege for our customers and the ultimate guarantee that your piece will be restored to perfect condition.
- Quality repair guarantee: All repairs are carried out in our workshop in Ubrique. This ensures that your repairs are done with the same expert hands and high-quality materials used to create your bag originally.
- Personalized Attention: Each injury is studied individually to give you the most effective and lasting solution.
We want to give you a fair price tailored to what your bag needs.
- Write to us: Send us a message telling us what's happening.
- Show the Details: Attach clear photos of the area that needs repair or care.
- Receive your individual quote: We will assess the work and send you a no-obligation quote .
To start your Care and Repair claim, use any of these methods:
- Email: info@pliegodelarosa.com
- WhatsApp (Direct Chat): +34 696 07 20 06